In response to the Prime Minister’s statement advising that people should avoid non-essential contact with others; all events and shows from 4pm Friday 20th March 2020 in our venue are suspended until further notice.
We appreciate this will be disappointing news but hope customers will understand the unprecedented nature of the current circumstances.
We will be posting further statements over the coming days about the status of forthcoming shows. Where performances do not proceed, we will make contact with customers at the appropriate time to advise on the next steps.
We would ask all customers to refrain from contacting the Box Office unless absolutely necessary to do so. Please be assured that we are working as quickly as possible to understand the implications and to put appropriate steps in place.
We want to be here to provide affordable, high-quality live entertainment to Bognor Regis and the surrounding areas and will continue to think of ways we can still connect with you all. Now is a time to be kind, support our most vulnerable and work together. We will contact all bookers, hirers and promoters as soon as possible and will let you know when we are able to reopen and look forward to welcoming you back.
If you would like to make a general donation to help the theatre survive, we would be grateful beyond measure.
Thank you for your patience and understanding during this difficult time.
The Regis Centre Team
What is the Regis Centre doing about Coronavirus?
We are actively monitoring and following advice from Government and Public Health England about the outbreak of Coronavirus (COVID-19).
Based on the latest advice, we’re staying open and performances are going ahead as scheduled. If there are any future changes to our opening, we will update the website and notify ticket-holders. If there are any changes to a performance or event we are hosting, we will be in touch with you directly by email (or phone if we don’t hold an email address) as soon as possible.
We’re asking all visitors or workers in the building to stay aware of the latest advice from Government on Coronavirus and to follow that advice to minimise the risk of the virus spreading.
What measures are being taken to reduce the risk of the virus spreading?
We have put a variety of different measures in place, which include additional cleaning measures, boosting supplies of hand soap and sanitizer and providing the latest information to our staff and company on how to detect symptoms and prevent the virus being passed on.
We’ll follow Government guidance and take any further steps necessary as the situation changes.
Are you offering refunds if I’m feeling unwell or I’m unable to travel?
Tickets are not refundable, unless a performance is cancelled or postponed. In the case of the latter then the ticket will still be valid for the new date unless a refund option is chosen. Any refunds must be processed within 30 days of the original show date.
If you are unable to use your tickets, please speak to our Box Office team and we’ll do our best to help. We may be able to exchange or resell your ticket. If the show is sold out and we have a waiting list we may issue a refund on the spot. Otherwise the returned tickets can be sold once all the other available tickets have been sold. We can’t promise to find a buyer for the tickets but we’ll do our best. An administration charge of £1 applies to exchange tickets. This is discretionary depending circumstance.
What happens if I feel unwell when I’m attending an event?
If you feel unwell with Coronavirus symptoms (see the NHS website for information), you should leave the venue, call the NHS 111 helpline and follow their advice.