Frequently Asked Questions

First Time Visit?

We’re thrilled to welcome you to the Regis Centre. One of the reasons why we are so popular is that we work really hard to ensure you receive a warm welcome and a great onstage experience.

We have put together the following information which we hope is helpful.

What should I wear?
There is no formal dress code to attend the theatre – whether you wear jeans or a dress is completely up to you, as long as you’re feeling comfortable.

What time do doors open?
You will be able to enter the auditorium, where the show takes place, about 20 minutes before the show begins. Sometimes this can be a little later depending on the production. While you wait, why not grab a drink from our bar, order your interval drinks, or visit our café.

What if I’m late?
If you arrive late for a performance, you will be allowed to enter the auditorium at an appropriate moment during the show or at the interval.

I’ve lost my tickets!
If you haven’t got your tickets with you, or they are lost, don’t worry – our Box Office is open until the performance and our team will be happy to assist you.

How long is the show?
Every show is different. Our Front of House team can let you know the details for the performance you’re about to see.

Theatre For All
Our facilities are fully accessible and disabled friendly. A disabled toilet is located on ground level. Click here for more about accessibility.

Where can I get food and drink?
We encourage you to enjoy the range of refreshments on offer at our bar before and after  the show and during the interval. During the show, we ask that you refrain for rustling wrappers as it can be very distracting for our actors and the people around you. Our actors often enjoy a cold beverage post-show, so you may just bump into them!

Can I take photos?
The use of cameras or any recording equipment is prohibited in the auditorium.

Will there be any special effects?
Some of our performances use special effects, such as strobe lighting or haze. Usually, warnings of such effects are displayed in the entrance to the auditorium, but if in any doubt, ask a member of staff.

Questions
Please do not hesitate to get in touch with us if you have any questions by calling 01243 861010 or e-mail [email protected]